- Help & Support
WHAT IS
VIRGIN
MOBILE
AMAN
Virgin Mobile Aman Plans are designed to create a safer online experience by blocking social media at the network-level automatically and effortlessly.
Get Aman plans through the app or call 156.
BLOCK SOCIAL MEDIA
NO APPS OR SETUP NEEDED
MOBILE NETWORK- LEVEL PROTECTION
FAQs:
What is Aman by Virgin Mobile?
Aman is a parental control and safety solution that helps parents manage access, set limits, and create a safer mobile experience through network-level controls.
Why is Aman important for families?
Aman helps create a safer digital environment by blocking selected social media platforms, giving parents peace of mind.
How does Aman support parents when providing mobile access?
Mobile phones support learning and communication. Aman allows these benefits while restricting access to selected social media apps.
How does Aman keep access controlled?
Aman works at the network level, not through an app, so it cannot be removed or turned off. Selected platforms are blocked automatically.
How is Aman different from other parental control solutions?
Most solutions rely on apps that can be bypassed. Aman works directly through the Virgin Mobile network.
What does Aman represent for Virgin Mobile Kuwait?
Aman reflects Virgin Mobile Kuwait’s commitment to safer digital experiences and supporting families.
What does Aman mean for parents day-to-day?
Less worry. Normal phone usage continues while selected platforms remain blocked automatically.
How does Aman reflect Virgin Mobile Kuwait’s values?
It reflects responsible technology that supports families and safer digital habits.
Does Aman work on Wi-Fi?
No. Aman works only when connected to the Virgin Mobile Aman network.
Does Aman work while roaming outside Kuwait?
No. Aman works only within Kuwait on the Virgin Mobile Kuwait network.
Why is some content still visible after Aman is active?
Some apps store previously viewed content (cache). Old content may remain, but new content will not load.
Why does content appear even when data or Wi-Fi is off?
That content is already saved on the device.
When does this saved content disappear?
• When the app cache is cleared manually.
• When the device removes old files automatically.
Can I clear saved content myself?
Yes. Go to Settings → Apps → [App Name] → Clear Cache.
What platforms does Aman block?
Aman blocks access to TikTok, Snapchat, Instagram, X, and Facebook.
Does Aman delete any personal data?
No. Aman does not remove files or personal content.
What happens when new content is blocked?
Previously saved content may appear, but refreshing, posting, or loading new content will not work.
How can I tell if content is old?
If interaction (refresh, like, comment) does not work, it means the content is saved and new access is blocked.
*T&Cs apply. Filtering features work only on the Aman Plans. No protection is applied when using roaming or any public Wi-Fi network, including home, school or external connections.
