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FAQ

What is a “Booster” and how does it work?
Home > Help & Support > Questions & Answers > My Plan
  • What is a “Booster” and how does it work?
  • How can I buy a Booster?
  • How can I purchase add-ons?
  • Why is the booster better than PAYG?
  • When will my Booster expire?
  • How many boosters can I have at the same time?
  • What are the prices of Virgin Mobile plans?
  • How much does a Booster cost?
  • When I buy a Booster, will I be using the remaining balance of my plan or the booster balance first?
  • Is the fair usage policy applied?
  • How do I get the best price with Virgin Mobile?
  • Are the subscriptions available Pre-paid or Post-paid?
  • How can I set my plan?
  • Can I select / activate a pre-defined plan then adjust / add more to it?
  • When will my plan be renewed?
  • Where can I see my plan?
  • What happens if I choose change plan now? Will I lose what’s remaining of my old plan?
  • What happens if I renew my plan early?
  • I don’t understand the usage screen. What’s it for?
 
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